Shipping information
We may collect the following information:
- Name and job title
- Contact information including email address
- Other information relevant to client enquiries
- Demographic information, such as postcode
Collecting this data helps us understand what you are looking for, enabling us to deliver improved products and services. Specifically, we may use data:
- To contact you via email or telephone for market research reasons
- To contact you in response to a specific enquiry
- To improve the services and products we provide
- To customise the website for you
- To send you promotional mailings or to call you about relevant information.
When you fill in a form or provide your details on our website, you will see one or more tick boxes allowing you to:
- Opt-in to receive marketing communications from us by email, telephone, text message or post
If you have agreed that we can use your information for marketing purposes, you can change your mind easily, via one of these methods:
- Send an email to [email address].
- Write to us at: [postal address].
We will never lease, distribute or sell your personal information to third parties unless we have your permission or the law requires us to.
Our website may contain links to other websites. Please note that we have no control of websites outside the dunstarcreative.co.uk domain. If you provide information to a website to which we link, we are not responsible for its protection and privacy.
We will always hold your information securely. To prevent unauthorised disclosure or access to your information, we have implemented strong physical and electronic security safeguards.
We use your info to fulfil your order accurately and quickly and to improve your shopping experience. We respect your privacy and never share this information with anyone, except in connection with your order. If you want to know more, take a look at our Private Policy.
Orders and returns
Click on a Product Photo or Product Name to see more detailed information. To place your order, choose the specification you want and enter the quantity, and click ‘Buy Now’.
Please enter the required information such as Delivery Address, Quantity Type etc. Before clicking “Place Order”, please check your Order Details carefully. If you want to add a new Delivery Address, click ” Add a new address”. If you want to edit a current Delivery Address, click ‘Edit this address’. After confirming your Order, you will be automatically taken to the Payment page.
Go to Your Orders. Click Cancel Items. Note: Select the checkbox next to each item you wish to remove from the order. If you want to cancel the entire order, select all of the items. Click Cancel checked items when finished.
You can contact our customer support team by provided email or mobile phone. In case, it’s not convenient to talk, you can come to our store to make your request.
